Help Center

Orders & Payments


How long can items be kept in my shopping cart?

How can I order?

Is it safe to pay online?

How do I know that you have received my order?

Can I make changes to my order?

Can I cancel my order?

Shipping & Delivery


In how long you ship my order?

Is shipping free?

Where do you ship to?

Can you ship to a different address than my billing address?

From where do you ship?

How should I write my address?


How can i track my order?

How much does delivery cost?

Will I be charged customs and import duties?

What time will my delivery arrive?

What if I am not at home when my parcel is delivered?

What if my order does not arrive?

How long will delivery take?

I have a failed delivery. What should i do?

I didn't pick up my order and was returned to you! What can i do?


Account Details

How can I change my email address?