Due to the high volume of daily orders, we can only reserve the items in your shopping cart for 15 minutes. After this time the items are available again to other shoppers, you are therefore encouraged to submit payment as soon as possible.
When viewing a product, simply select the size, color and quantity needed and then click ‘ADD TO CART’. Once you have your desired items in your Cart, simply click the ‘CHECKOUT’ button. You will then be prompted to the delivery details where you can sign in to your account or to create a new account. Next, enter any discount coupon codes that you may want to use to discount the price. Finally, you will be directed to complete the shipping method and payment method. A confirmation email will be sent to your registered email address containing the contents of your order!
You can be assured that shopping with Bikini N' Waves is safe!
We are a member of "Verified by Visa" and "Secure by Mastercard", providing additional security when using your payment cards online. We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit/debit card details. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.
Once you've placed your order, you will be directed to an order confirmation message, which will contain your order number. This information will also be emailed to you, but it could take up to 30 minutes to arrive in your inbox!
Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on its way to you. If an email does not appear to have been received, please check your spam folder or verify if the email address you used is correct.
If you wish to change your order email address, simply log into your account and make the change. If you do not have an account yet, kindly get in touch with us and feel free to create an account for easily managing your orders, shipping details and tracking.
We pride ourselves in shipping out all orders under 24 hours from the moment you placed your order. We are carefully selecting the items from your order, inspecting and packing them all in less than 1 day.
Yes, you can have your parcel shipped to another address. If you choose your parcel to be shipped at work, always make sure you put the name of the company as well as the contact name which the parcel is addressed to.
According to the available stock we can ship from different warehouses such as Malta, Romania, China, United States and Singapore. Regardless of the origin location of our warehouse, we ensure a fast and smooth delivery always accompanied by a tracking number.
We are happy to announce that our new integrated tracking system is now available for all orders. The tracking number is sent automatically to your email address once it was updated in our system by the courier. Click on the tracking number in the shipping confirmation email to see the latest updates on your package.
If you didn't receive yet your tracking number/s, please contact us.
Deliveries can be made any time during your local post office business hours or assigned local courier. A valid phone number should always be added on orders for the courier to be able to reach if you are not home at the moment of the delivery.
The delivery company (local post office) will come to deliver directly to your address and if you are not home they will leave you a note in mailbox with the instructions to follow. A valid phone number should always be added on orders for the courier to be able to reach if you are not home at the moment of the delivery.
We ask if you could patiently wait up to 4 days after the promised delivery date to receive your parcel in case of a delivery delay, but we will do our best to get your parcel to you as fast as we can.
If you have still not received your order after this time, please contact us stating your order number and we will look into this for you.
If you have a failed delivery shown on the tracking of your order, it means that you were not present for the delivery. Therefore, you have to go to the closest post office to pick up your order. Tracking number + ID should always be provided at the post office in order to receive the package/s.
An order will remain at the courier between 5 to 7 days after there has been at least 1 delivery attempt, this timeframe depends on the destination country. If your tracking details say that the package has been returned, kindly contact us.
Simply log into your account using your old email address, and click on 'Edit Email Address/Password' under Account Details. Once you've made your changes, press Continue and your changes will be saved.